At Layerseven TV, we strive to provide the best streaming experience for our customers. We understand that there may be occasions when you need to request a refund. Please read our refund policy carefully to understand your rights and our procedures.
Eligibility for Refunds
- Free Trials:
- New users can enjoy a 24-hour free trial of our service. If you miss your trial period, no problem! Simply contact us, and we will gladly provide you with another trial.
- Subscription Cancellation:
- We offer our customers 15-day money back guarantee, we’ll refund your account in full, no questions asked.
- If you decide to part ways after the 15-day money back guarantee passes, we’ll have to charge for the months used to date. (Example: Paid 10$ for a year, used it for 6 months, the refund is 5$ – what’s left of the subscription)
Refund Process
- Requesting a Refund:
- To request a refund, please contact our customer support at support@layerseven.ai with the email you signed up with.
- Processing Time:
- Please allow up to 2 business days for us to process your refund request.
Customer Satisfaction
At Layerseven TV, customer satisfaction is our priority. We value your feedback and strive to improve our services continually. If you experience issues with our service, we encourage you to reach out to our support team before requesting a refund. We are here to assist you and we’re happy that you’re onboard our train!
If you have any questions about this refund policy or our services, please contact us at support@layerseven.ai.
Thank you for choosing Layerseven TV!